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I am Darshini Shah - UX Researcher and Design Strategist. 

After browsing through my projects and skills, do check out my blog which is my personal process notebook about the projects listed on this website.

Enabling Patients to maintain a Medical Regime (Ongoing)

Enabling Patients to maintain a Medical Regime (Ongoing)

As the healthcare industry adapts to increase in consumerization, healthcare organizations and providers must expand their efforts to measure and improve patient experiences. According to a recent study conducted by West with 1,010 healthcare consumers aged 10 and over in the United States, only 69% chronic patients feel that their doctors/providers care about them as individuals.

Due to a lack of constant attention from the doctors, patients fail to pursue regular treatment and lose faith in the healthcare provider when not treated within an effective time. There lies a huge opportunity to improve the doctor-patient relationship by enabling a service that actively involved doctors in their patients' lives.

My role - This is an end to end autonomous project.  

Tools - User Research, UX/UI Design


How might develop a doctor-patient relationship such that it inspires patients to maintain a medical regime?


Secondary Data

Source :


Target audience

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Interview Insights

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Problem areas

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Food Transparency App

Food Transparency App